PRLog (Press Release) –
Jul 15, 2009 – TERMS & CONDITIONS
EuropaTransfers is part of Portugal travel service Whose principle place of business Rua Prof. Dr. Montalvão Marques Loja I 8500-772 Portimão Algarve Portugal
Our aim is to offer the best quality transfer at the best price.
1 - Please note that the contents of our website are aimed only at users aged 18 years or above to purchase the EuropaTransfers, using the payment method required on our website. The EuropaTransfers website provides the prices of the transfer services in Sterling Pounds and Euros (please check clause number 4.2).
2 - Please read all these terms and conditions bellow carefully before booking our services from the airport to hotel/private house, and from hotel/accommodation to the airport. By clicking on the "Yes, I have read and agree to the Terms of Service" button on the 3rd booking step, you agree to be legally bound by these terms and conditions, as they may be modified and posted on our website from time to time. These terms and conditions apply to all transfer services provided by us to you and we agree that these are the only conditions that will apply.
2.1 - All orders must be placed at least 72 hours in advance of departure.
2.2 - In your best interest please fill in the correct flight time and number as well as your resort and accommodation address. Any changes in this information must be reported immediately to EuropaTransfers or the relevant ground operator and may be subjected to extra costs:
2.2.1 – Before arrival service: Contact EUROPATRANSFERS;
2.2.2 – Locally: Contact ground operator (contacts can be found on the booking confirmation voucher).
2.2.3 - EuropaTransfers accepts no responsibility and will provide no compensation for the loss of transfer of arrival/departure flight should the customers not introduce the correct flight time and number and dates of the transfer(s) services. Any changes in this information must be reported immediately to EuropaTransfers or ground operator. If the resort chosen by the customer does not match the location of the accommodation address on the voucher, the customer will be held responsible for the payment of any extra charges to cover the difference.
2.2.4 - SPECIAL REQUESTS: EUROPATRANSFERS will endure efforts to assist any request but NO GUARANTEE can be given. Unless specifically specifically agreed by us in writing - by email -. EUROPATRANSFERS do not accept bookings, which are conditional upon special requests being met.
2.2.5 - All information placed upon the booking process is entirely the responsibility of the client. EuropaTransfers is not able to change any client details in the beginning, middle and end of the booking process.
In case a client verifies that a double booking has been made (means of verifying: client personal statement and also own e-mail/spam messages), the client should contact immediately EuropaTransfers costumer care department - booking@europatransfers.com. EuropaTransfers will not accept any responsibility in case of a double booking.
3 - Luggage (conditions for the arrival/departure's transfer ):
3.1 - All clients should notify EUROPATRANSFERS of any extra items before the service, and if not reported, EUROPATRANSFERS is entitled to charge locally per item or cancel the booking without any refund.
The extra items are:
* Luggage;
* Surf boards;
* Golf Equipment;
* Bicycles;
* All other undeclared items.
3.2 - Clients who are carrying: excess luggage, surfboards, pet's boxes,bicycles, foldable wheelchairs or senior scooters or other over-sized luggage will only be transported in a private Transfer. The customer maybe required to pay extra locally if the initial service was not private (local taxes will apply).
3.3 - Any excess luggage/golf clubs must be declared at the time of the booking.
3. 4 - We do not accept any responsibility for carrying undeclared over-sized luggage such as: surfboards, pet's boxes, wheelchairs or senior scooters. EUROPATRANSFERS is entitled to cancel the service if such situations occur.
3.5 - In the case of undeclared over-sized luggage or undeclared excess luggage the clients will be held responsible for covering the additional cost which will be charged locally (local taxes will apply).
3.6 - Each passenger is allowed 1 items of luggage with a max. width + length + height = 158cm, and 1 hand bag.
3.7 - Customer's luggage and personal belongings are entirely at their own risk and no responsibility can be accepted for loss or damage.
NOTE : Depending on the size of extra item it may be that carraige will be provided in an additional vehicle charged locally.
4 - Payment is required at the time of booking. All details provided to us for the purpose of the EuropaTransfers will be correct, that the credit card which the customers uses is their own and that there are credit facilities to cover the cost. We reserve the right to obtain from their credit card details before providing the transfer(s). EuropaTransfers will then produce written confirmation of the details regarding the booking by email. Such payment is strictly non-refundable except in circumstances where EUROPATRANSFERS agrees to cancel the booking.
4.1 – We do not sell or rent any of your personal information to anyone. EUROPATRANSFERS will only share your personal information with our authorised transfer service suppliers. These suppliers will have access to your contact details to reach or notify you of any changes or issues regarding your booking.
4.2 - As our payment gateway only accepts Euros, in your issuer's bank web page the amount of the payment will be shown in Euro using the daily exchange rate defined by the Central European Bank. Some Banks may apply a 2% fee for the VISA transaction.
4.3 - Any monies handed by the client to the drivers are considered tips / gratifications. EUROPATRANSFERS will not assume any responsibility for these exchanges, unless it is previously agreed in writing.
5 - It is our compromise that the transfers you purchase from our website will be performed with reasonable skill and care. in accordance with our agreement. Please note that all materials and information on our website are provided on an "as is" basis. We reserve the right to subcontract the provision of the transfer(s) to third parties and in such situations, our liability is limited to ensure that we use due care and skill in the selection of the third party to provide the transfer(s).
5.1 - Our company is fully insured, having all the insurances requested by Portuguese law. All transfers provided are insured by the local Ground Handling Operator.
5.2 - All transportation has passenger insurance inside the vehicle. EuropaTransfers is not responsible for damages or losses that are not directly linked to our services. EuropaTransfers reserves the right to sub-contract the provision of the transfer(s) to third parties and in such situations, our liability is limited to ensure that we use due care and skill in the selection of the third party to provide the transfer(s).
5.3 - It is a condition of booking with EUROPATRANSFERS that every customer who travels must have adequate insurance cover.
6 - The details of our prices for the taxi/minibus/shuttle are displayed on our website. The price of any transfer(s) is the price displayed on our website according to the customers date and time order. We try to ensure that our prices displayed on our website are accurate but the price on the customer’s booking will need to be validated by us as part of the acceptance procedure. We may change the price of any transfer service on our website before you place an order.
6.1 - EUROPATRANSFERS is entitled to cancel any booking when the proper transportation conditions are not assured for our clients. This condition is communicated to the client by e-mail message before the service and the necessary steps to issue the refund of the amount will be made.
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Faro airport is the main airport for the Algarve and can be found on the southern coast of Portugal. It is located about 7 km to the west of Faro itself.
The Faro airport handles a large number of passengers from all over Europe
